Mumbai: Do you get good salary to have credit card? Even if you do,
it's not sure that your credit card application will be accepted by
banks.
Similar thing happened with Sameer Roy, who applied for a credit card
with a leading private sector bank last month. Though the world has
changed since the days banks chased customers to offer credit cards,
Roy was confident that he would get one. He was earning a reasonably
good salary and had no loans or credit cards to his name.
Imagine his surprise when the bank rejected his application on grounds
of 'unsatisfactory credit record'. Enquiries revealed that Roy's
application was turned down because his father, who shares the same
residential address, was on the defaulter list.
Roy's father had not paid a due of Rs.10,000, owing to a dispute with
his credit card issuer, and the bank had reported him as a defaulter to
the Credit Information Bureau, India (Cibil).
"In the current environment, in which banks are extremely cautious
about lending, everyone has put in mechanisms to prevent defaults.
Residential address is one such tool that is used more often in the
case of unsecured loans and credit cards," says a banker.
The probability of a loan rejection is even higher if the applicant
belongs to a business family and the address is blacklisted. Some banks
have gone beyond residential addresses and have blacklisted whole
localities. "Every bank has risk perception based on their experiences.
Some even blacklist areas. Sometimes, even customers with a good
profile are not given loans or credit cards because they live in a
particular area," said an executive with a multinational bank.
Typically, banks segregate applications for credit cards and loans in
various categories. For instance, many of them do not give loans or
issue cards to applicants employed in certain sectors such as exports,
business process outsourcing and aviation. Some even seek a guarantor
working in a more stable sector.
Harsh Roongta, CEO, Apnaloan says that this is a part of the fraud
detection method followed by financial institutions worldwide, as
identity thefts are rampant in developed countries. Blacklisting
addresses is one way of preventing frauds. In the case of secured
loans, lenders decide on a case-to-case basis. For instance, HDFC does
not reject any loan if a blood relative is a defaulter. But if the
relative is a joint applicant, then there could be complications.
"If they have applied jointly, we still assess whether it was a one-off
case or the person concerned is a frequent defaulter. Further, in case
of any dispute with a bank or any other lender we get the details
before taking any decision," says an HDFC Spokesperson.